get the support you need

We are here to help!

Request Support Through Our Help Desk By Submitting A Ticket Online.

Our 24/7 Support Service Ensures That Every Question Or Concern Is Answered And Managed

Our Help Desk support service ensures that your ticket is tracked and prioritised if needed, and you receive a timely response. You will also get email alerts as your support request changes

Support Business Hours;
Monday-Friday 9:00am-5:00pm

24×7 Monitoring with phone, remote and onsite support during business hours; 9:00am to 5:00pm, Monday to Friday.

 

 

after hours support;
weekends & public holidays

Emergency weekend support is available. After hours support billed at Elevate Business standard hourly rates.

support download

get your copy of our
‘How to contact support’ pDF