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Peace of mind so you can get on with business

Elevate Business can provide you with complete or tailored solutions to suit your business needs. Being proactive allows us to ensure your IT is running at it’s best at all times and issues are resolved before you even know you have them.

With our managed service desk and high level of customer service you can trust that your technology is in safe hands and allow you to focus on running your business.



MONITORING

Enjoy a full range of monitoring products, including antivirus and daily service checks, with guaranteed service levels so all parties know where they stand.


MAINTENANCE

Regular maintenance is performed without
the need for authorisation, and issues
are flagged through our support dashboard.
This allows our team to fix issues
before you know about them.

 

MANAGEMENT

Managed services gives you piece of mind that all your IT equipment is fully maintained. With a fixed monthly fee, there are no extra costs when you call us for support.


We also offer comprehensive network audit reporting, which provide you with industry-standard
and recommended business solutions that will help increase productivity as well as save you money.

 



FEATURES INCLUDE:

  • Managed or Monitored IT Services

A managed agreement gives you total cover with a convenient monthly payment and no additional service costs. A monitored agreement provides monitoring and preventative maintenance, and a pay-as-you-go hourly rate for any additional services.

  • Monitoring & preventative Maintenance Software

Fully integrated monitoring software including antivirus, backup software, patch management, remote tools and secure remote access to workstations.

  • Offsite Backup

Completely secure and encrypted offsite backup disaster recovery solution, tailored to your business.

  • Support Business Hours; 8:30am-5:30pm Monday-Friday

    24×7 monitoring with phone, remote and onsite support during business hours; 8:30am to 5:30pm, Monday to Friday.

  • After Hours Support; Weekends & Public Holidays

    Emergency weekend support is available. After hours support billed at Elevate Business standard hourly rates.

  • Preferred Supplier

    A discount applies to the purchase of new hardware and equipment.


Talk to us today about how we can help you!